NOTICE
OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN
GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT
CAREFULLY.
Our Duties:
We are required by law
to maintain the privacy of your medical information and
to provide you with notice of our legal duties and privacy
practices. We are required to abide by the terms of the
Notice of Privacy Practices currently in effect. We reserve
the right to change those terms and any changes made
will be effective for all medical information we maintain.
A copy of a revised notice will be available at any of
our offices , from our Privacy Officer by calling (650)
851-4900, or by writing to Sports Orthopedic and Rehabilitation
Medicine Associates, The Physiatry Medical Group, Inc.,
or Sports Medical Management, Inc. at 500 Arguello Street,
Suite 100, Redwood City, CA 94063. You may also address
questions regarding our privacy practices, your privacy
rights, or requests for additional information regarding
your privacy to this person.
Permitted Uses and Disclosures:
Federal Law allows use
and disclose your medical information in the ordinary
course of providing healthcare services to you. We have
described some of these uses and disclosures in the following
paragraphs:
• Treatment: We will
provide to your other healthcare providers the minimal
information they need to treat you. We may contact
you before an appointment or talk to you about preparing
for an appointment or a procedure. We will try to
contact you at the phone numbers you have given us.
If you are not available and your voice mail answers,
we may leave a brief message to remind you of the
place and time of your appointment . We may ask you
to call us regarding specific medical information
concerning your case. We will not leave your test
results or your diagnosis on your voice mail machine.
• Payment: We will bill
your insurance company and you directly or another
person who may be responsible for payment of your
account. We may need to contact you health plan to
pre-authorize the exams, procedures or tests your
doctor has ordered. Throughout this process we may
have to release details of your medical information,
if your health plan or other payer requires this
information to make payment. If you do not want this
information released to your payer, then you must
pay your bill in full at the time of service and
inform us not to bill anyone else.
• Health Care Operations: We
often have to use specific patient information to
conduct our normal business operations. We may have
to look at the information in the doctor’s
reports in order that we may fill out forms on your
behalf. We may have to compare x-rays taken from
other facilities with those in our file. We may use
PHI to review our treatment and services and to evaluate
the performance of our staff in caring for you.
Disclosures without Authorization
We may use and disclose
medical information about you, without your specific
authorization, as follows:
• Disclosures Required by
Law: We may be required by federal, state,
or local law to disclose your medical information.
• Public Health Activities: We
may disclose your medical information to a public
agency, such as the Food and Drug Administration
(FDA), if you experience an adverse effect from any
of the drugs, supplies, or equipment we use.
• Victims of Abuse, Neglect,
or Domestic Violence: We may be required to
disclose your medical information if we feel that
you have been abused or neglected.
• Judicial and Administrative
Proceedings: We may have to disclose your medical
information if we receive a subpoena from a judge
or administrative tribunal.
• Law Enforcement: We
may have to disclose your medical information in
conjunction with a criminal investigation by a federal
or state law enforcement agency.
• Serious Threats to Health
or Safety: We may be required to disclose your
medical information if, in our opinion, doing so
will help avert a serious threat to the public.
• Military Personnel: We
may disclose your medical information to the appropriate
command authorities.
• Worker’s Compensation: We
may disclose your medical information to comply with
laws regarding worker’s compensation.
Patient Rights
You have certain rights
with respect to your medical information. While Federal
law allows us to use and disclose your PHI for treatment,
payment and health care operations, the law requires
us to obtain your written consent to do so. Therefore,
the first time you see one of our Physicians or health
care providers, we will ask you to sign a consent form
allowing us to use and disclose you personal information
in conjunction with your treatment, payment for treatment
and our healthcare operations.
Requesting Restrictions: You
may ask us to limit our use or disclosure of your
protected health information. We are not required
to agree to your request, but if we agree to it,
we will abide by your request except as required
by law, in emergencies, or when the information is
necessary to treat you. Your request must: 1) be
in writing, 2) describe the information that you
want restricted, 3) state if the restriction is to
limit our use or disclosure, and 4) state to whom
the restriction applies. You may revoke your restriction
at any time by contacting our Privacy Officer as
noted on the first page. We may ask to reschedule
your exam while we consider your request.
Confidential Communications: You
may ask that we communicate with you in a particular
way, or at a certain location to maintain your confidentiality.
Your request must be in writing. It must tell us
how you intend to satisfy your financial responsibility,
and specify an alternate way that we can contact
you confidentially. You do not have to give a reason
for your request. You may revoke your request at
any time by contacting our Privacy. We may ask to
reschedule your exam while we consider your request.
Inspect and Copy: You may request
access to inspect and copy your medical information
maintained in our records, including billing records.
Your request must be in writing. We will act on your
request for inspections within 5 working days after
we get the request. We will act on your request for
copies within 15 days after we get the request. If
we must deny your request, we will send you a written
denial. If this happens, you may request a review
of the denial. We hire an independent copy company
to copy records for us. That company will send you
a bill for the copies. If you want to know the charges
in advance, you may request it. The copy service
charges are based on state guidelines. If you have
a dispute over the bill for copying you will need
to dispute it with the copy service. The copies may
be picked up in one of our offices at your request,
or they may be mailed to you.
Amendment: You may ask us to
amend your health information if you believe that
it is incorrect or incomplete. Your request must
be in writing and must include a reason to support
the amendment. Your request may be denied if we believe
that the information is complete and accurate, if
the information is not part of the medical information
that you would be permitted to inspect or copy, or
if we did not create the information. You also have
the option of submitting your own amendment. This
amendment must be in writing and cannot be longer
than 250 words per item that you are trying to correct.
We will then include this amendment when we release
the records in question.
Accounting of Disclosures: You
may request a list of non-routine disclosures that
we have made of your medical information. This does
not include disclosures we make for your treatment,
to seek payment for our services, or for our normal
business operations or for those you authorize in
writing. You may request an accounting for dates
of service not prior to April 14, 2003. Your first
request within a 12-month period is free, but we
may charge for additional lists within the same 12-month
period.
File a Complaint: If you believe
that we have violated your privacy rights, you may
file a complaint directly with our Privacy Officer
using the contact information. You may also file
a complaint with the Secretary of the Department
of Health and Human Services. We will not penalize
you for complaining.
Patient Authorizations for Certain
Disclosures
We will request your written
authorization for uses and disclosures of your medical
information that we did not identify in this notice or
for those not otherwise permitted by law. These disclosures
may include your requests to provide exam results to
your attorney, for exams related to life insurance or
disability insurance applications or for pre-employment
physicals. You may revoke your authorization in writing
at any time by contacting our Privacy Officer. You may
request a copy of your authorization at any time.
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